Not all stages of a process can be automated, but due to their complexity, importance or constraints imposed by regulations, they must be carried out by an operator.
Our BPO services go beyond mere data entry, supporting our customers with a structured and consultative approach in activities that, due to their relevance and value, cannot yet be delegated to a robot or managed by a solution.
Management of complaints and communications with legal relevance
Verification of documents during digital identification processes
Checking and correcting errors made by a robot
support in defining archiving criteria in dematerialization processes
These are just some of the value-added activities in which we can support you by respecting well-defined SLAs.
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